Will my possessions be insured during the move?

We are a fully insured company. The only thing not covered by our insurance is electrical faults, which means if you transport an item eg. fridge from one property to another and it does not work for any apparant reason, we cannot cover that. If your item is damaged during the removal by our removalists, if it is deemed to be our fault or negligence has occurred and the item has not been repaired before, we will repair if possible or forward the item to our insurer.   Any claims must be forwarded within 24 hours and monies owing for the removal needs to be finalised.  An insurance claim will incur an excess to the client.