FAQs
Below are some of the most frequently asked questions we receive. If the answer you’re looking for isn’t here, let us know about it.
Please download or view important documentation pertaining to Insurance, Privacy Policy & Storage Agreements.
Important Notice. Customer Goods In Transit & Storage Policy
Between 1-2 weeks is recommended. More time may be required in busy periods, including school holidays and the weeks leading up to Christmas.
Yes, subject to availability. Give us a call as soon as possible, and we’ll do our best to fit you in!
Our trucks range from 37-56 cubic metres. The average being 46 cubic metres. They are able to hold the contents of a standard 4-bedroom home.
Payment is by cash, cheque or credit card. A surcharge of 1.5% applies to credit card payments.
We offer a range of insurance coverage for every move; ask our representatives when you inquire to find the best coverage for your items.
Yes we move these items at no additional charge, this is incorporated in your move. We dont move either of these items up or down flights of stairs. These items are rolled on trolleys that are designed particularly for them. We do not physically carry these items at any stage.
All of the trucks are fully equipped removal vehicles and are stacked with a range of ties, blankets and trolleys needed for a normal move. If you do have an item out of the ordinary eg marble table, pool table, piano, jarrah or marri furniture, glass topped tables etc please inform the office staff when making your booking to ensure we are fully equipped and prepared for your specific needs.
Yes we sure do. We have partnered with over 6 of the best removals companies interstate to ensure we can help you with your move.
No problem. We have a minimum charge of 3 hours including travel.
Yes, all of our trucks are equipped with the necessary tools to dismantle and reassemble normal household items only, which is incorporated into the hourly rate. These items include Beds, dining tables, modular lounges, Etc. We do not disassemble and reassemble Ikea furniture. If you have any questions about disassembly and reassembly, please speak to our representatives.